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The people who work for you and the people who come through the door.'" Customer service has long been a hallmark of the Bel Air dealership."It was his father who taught him about the value of customer service.
So, if you sell cars you need to service them," said Danny Jones."He wanted people to be happy and he didn't care what it took, whether the customer was right or wrong," Danny Jones said.
One day, he took us out front and we were looking at all of these cars on the lot," said Larry Jones.
His actions do not always translate well, but they usually come from a place of genuine good-heartedness and caring.
Jones, a former mechanic and car salesman who established the Jones Junction Auto Group in Harford County, which grew to become the largest family-owned retail auto dealership in Maryland, died Monday of complications from Parkinson's disease at his Bel Air home.
I never went anywhere with my dad that he wasn't passing out his business card," she said. Every morning when he came in, he spoke to all of his employees, and he'd be here from bell to bell, which was 7 a.m. Jones, who had acquired a Plymouth franchise, moved the business to the old Bel Air firehouse, where it began selling Honda 90CC motorcycles. Jones moved again to the 300 block of Baltimore Pike in Bel Air, and in 1973, relocated to the business' present location at Bel Air and Harford roads. In addition to Chrysler, Dodge, Jeep and Dodge Ram trucks, the dealership sells Hyundai, Kia, Nissan, Subaru and Toyota automobiles. Jones and his wife built the business from a two-person operation into Jones Junction, the largest family-owned retail automobile dealership in the state.
Bob Callahan, the former Bel Air radio and TV personality, gave the auto dealership its present name because of its location at the "junction" of U. It employs more than 600 people."He had respect for both his customers and employees.
"One day, a man who had purchased a car two weeks earlier came in and said his wife didn't like the color.
Dad told him to go down the line and pick out one that she'd like and he'd take the other one back."Mr.
The couple restored the house, which became Harford County's first Decorator's Show House two years later."Mr.
Jones, an automobile dealer, has installed one sentimental addition to the restoration," observed The Baltimore Sun in a 1987 article.
Despite this, he cares deeply about the people around him and is very loyal and dependable.