Escalations are automatic and help your agents provide the most personalized customer experience possible. is different However your customers reach out — live chat, email, or messaging — Bold360 helps your agents work smarter, with the insights and tools they need to maximize every conversation.

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If you're looking for a live chat option, but just aren't ready for a paid edition then My Live Chat Free version is the perfect way to go.

With inserting a simple piece of HTML code, a floating chat button that doesn't interfere with your website design, and key features to help you do chat right, you'll be chatting to your website visitors without any cost.

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This lets you not only login but also easily reach the contacts you already have stored in Gmail.

On top of that, though, Google Hangouts is actually pretty intuitive and easy to use.

Get insights into the past and present so you can make more informed decisions about the future with our customer analytics.

Leverage easy, actionable insights to create bots that answer the right questions at the right time.

Once you're all setup, you can (almost) instantly connect with family, friends, co-workers, or anyone else who is using the same app.

After you install one of the free video chat apps you see below, there are just a few things you need to make sure you have: an active internet connection, ample bandwidth, a webcam, and an audio input and output device (microphone and speaker).

Read More Get Started Chat via your mobile device by using our i Phone/i Pad or Android apps!