Jill said she had no plans to reschedule and was done with Mile High Singles.

And then she says, 'I'm just going to extend the offer, you qualify,'" Jan said.

It turns out all you really get for your three-year membership is the opportunity to create an online video about yourself and and a log-in account to the Mile High Singles database, where half the members or more are unavailable. How do you get a date with somebody that's inactive? A Problem Solvers producer made an appointment with program director Sheryl Mc Dowell, who said she prefers her nickname "The Love Doctor." "We’re extremely selective who we send out the invitation to," Mc Dowell said.

He said he was conned into paying $6,500 and months later hasn't landed a single date.

"Of the first 100 (members), two that were available," said John, remembering the number of women who fit his demographic.

DENVER -- Can you imagine paying up to $9,000 for a dating service?

That's what Mile High Singles charges for its VIP membership, though the price seems to vary depending on how much customers are willing to pay.

But you will meet quality men." Jan said she met no one and said Mc Dowell spoke more like a used car salesman than a matchmaker. One such review from Rip-Off reads, "They don't tell you how many are in their database or let you search it until you have paid. " Other reviews from Yelp read, "Steer clear" and "Waste of time, not to mention money." "I'm angry angry, I'm upset and I want other people to know," said John, a male customer whose identity was also protected.

Once you do have access what a major disappointment! "Thousands they told me, the word they used was thousands," as in members according to what John was told.

But multiple customers tell the FOX31 Problem Solvers they feel they got taken. Their purpose is to take your money during that interview," said one female customer who asked to have her identity protected because she's embarrassed she paid ,995 for what she thought would be a high-end matchmaking service.

The woman we'll call Jan said she went in for a prescreen interview at the company's headquarters on Colorado Boulevard where she was told only 52 percent of customers are offered a membership.

"Only 52 percent receive the invite and, of course, I look for honesty and then I got to believe in you." During the undercover interview, Mc Dowell said, "I've been to more weddings than I can recall." When asked how many men she would find on the website, Mc Dowell said, "The members here are extraordinary," but then went on a tangent about an 81-year-old member who looked great for his age but never gave a direct answer on male membership totals.