So a brief exchange with a grocery store clerk who you don’t know wouldn’t be considered interpersonal communication, because you and the clerk are not influencing each other in significant ways.

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Have you ever heard of the boy or girl who was raised by wolves?

There have been documented cases of abandoned or neglected children, sometimes referred to as feral children, who survived using their animalistic instincts but suffered psychological and physical trauma as a result of their isolation.

There are also examples of solitary confinement, which has become an ethical issue in many countries.

In “supermax” prisons, which now operate in at least forty-four states, prisoners spend 22.5 to 24 hours a day in their cells and have no contact with the outside world or other prisoners.

Whether we are aware of it or not, we often ask ourselves, “What can this relationship do for me?

” In order to understand how relationships achieve strategic functions, we will look at instrumental goals, relationship-maintenance goals, and self-presentation goals. We frequently engage in communication designed to achieve instrumental goals such as gaining compliance (getting someone to do something for us), getting information we need, or asking for support.If so, you may already possess a high degree of , or the ability to communicate effectively and appropriately in personal relationships.This chapter will help you understand some key processes that can make us more effective and appropriate communicators.The following are examples of communicating for instrumental goals: When we communicate to achieve relational goals, we are striving to maintain a positive relationship.Engaging in relationship-maintenance communication is like taking your car to be serviced at the repair shop.Although your strategy was effective, many people do not respond well to strict hierarchy or micromanaging and may have deemed your communication inappropriate.